Success of High Point CVB ServSafe Program

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The High Point Conventions and Visitors Bureau has an action plan for providing a superior level of customer service to our visitors. We aggressively encourage local restaurants to become ServSafe qualified to ensure that area restaurants meet the high standards you expect.

As a part of our Partners of Excellence Program, we offer ServSafe classes to restaurants and caterers several times a year, most recently in March. The recent classes were taught by a local instructor from the Guilford County Health Department. The program blended the latest FDA Food Code, food safety research and years of food sanitation training experience. Managers learned to implement essential food safety practices and create a culture of food safety. All content and materials were based on actual job tasks identified by foodservice industry experts.

The ServSafe Food Safety Training provides current and comprehensive educational materials to members of the restaurant industry. More than four million food service professionals nationwide have been certified through the ServSafe Food Protection Manager Certification Exam, which is accredited by the American National Standards Institute (ANSI)-Conference for Food Protection (CFP). ServSafe training and certification is recognized by more federal, state and local jurisdictions than any other food safety certification. The current 16-hour class presents the newest ServSafe sixth-edition materials. Upon successful completion, participants receive their ServSafe certificate, which is valid for five years.

Since the High Point Convention and Visitors Bureau started offering the ServSafe training three years ago, dozens of local restaurants have completed the program, and more sign up every year. Those who complete the ServSafe program are committed to help protect customer health, improve employee performance and preserve business reputations.

“In order to become a member of our Partners of Excellence Program, restaurants and caterers need to have ServSafe certified employees,” says Nancy Bowman, Director of Sales and Marketing at the HPCVB. “We are committed to offering a higher level of service and we expect our preferred vendors to do the same. This ensures visitors who dine out in restaurants in High Point and other surrounding areas can trust they will receive of the highest level of service and safety.”

Contact the High Point CVB at 336.884.5255 or email Nancy Bowman for additional information regarding the Partners of Excellence Program. For more information about the ServSafe program log on to this site:

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